Privacy Policy
Prime Hair Clinic
Last updated: February 2026
Prime Hair Clinic (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an inquiry, book a consultation, or engage with our services.
1. Information We Collect
We may collect personal information including, but not limited to:
Name
Email address
Phone number
Location (city/province)
Information submitted through contact forms or consultation requests
Health-related information voluntarily provided for consultation purposes
We also collect limited technical data such as IP address, browser type, and website usage data through analytics tools.
2. How We Use Your Information
Your information is used to:
Respond to inquiries and consultation requests
Schedule appointments and provide services
Communicate important information related to your care or services
Improve our website, services, and user experience
Meet legal, regulatory, and professional obligations
We only collect information that is necessary for these purposes.
3. Consent
By using our website or submitting your information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
4. Disclosure of Information
We do not sell or rent your personal information.
We may share information only when necessary with:
Trusted service providers (e.g., booking software, payment processors, analytics tools)
Medical professionals involved in your care
Regulatory bodies or legal authorities when required by law
All third parties are required to maintain appropriate confidentiality and security standards.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission is 100% secure, we strive to use industry-standard safeguards.
6. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand website traffic and improve functionality. These tools collect non-identifiable information and do not personally identify you.
You can modify your browser settings to disable cookies at any time.
7. Access & Corrections
You may request access to, or correction of, your personal information by contacting us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Prime Hair Clinic
Calgary, Alberta, Canada
📞 (403) 259-6798
🌐 www.primehair.ca
Terms of Service
Prime Hair Clinic Terms of Service
Effective Date:February 2026
By accessing or using the Prime Hair Clinic website (“Website”), booking a consultation, or engaging with our services, you agree to the following Terms of Service. If you do not agree with these terms, please do not use our Website or services.
1. About Prime Hair Clinic
Prime Hair Clinic (“we,” “us,” or “our”) provides professional hair restoration services, including medical consultations, non-surgical treatments, scalp micropigmentation, PRP therapy, and hair transplant procedures. These services are provided in-clinic by licensed medical professionals and trained specialists.
2. Website Use
This Website is intended for informational purposes only. While we strive to keep the information accurate and up-to-date, the content on this Website does not constitute medical advice and should not replace consultation with a qualified medical professional. You agree to use this Website lawfully and not to misuse, disrupt, or attempt to gain unauthorized access to any part of the Website.
3. Medical Disclaimer
All treatments and procedures offered by Prime Hair Clinic are subject to individual assessment. Results vary from person to person, and no guarantees or warranties are made regarding outcomes. Information provided on this Website is not intended to diagnose, treat, cure, or prevent any medical condition. Medical advice is only given during in-person or virtual consultations with licensed professionals.
4. Appointments & Consultations
Booking a consultation or appointment does not guarantee eligibility for any specific treatment. Prime Hair Clinic reserves the right to decline or discontinue services if a treatment is considered medically inappropriate or unsafe. Appointment availability, pricing, and treatment plans are subject to change without notice.
5. Payments & Fees
Payments may be required for consultations, treatments, and related services. All prices will be disclosed prior to treatment, and fees may vary depending on the services provided. Payment processing is handled through secure third-party providers. Prime Hair Clinic does not store full payment card details.
6. Cancellations & Refunds
Cancellation and refund policies may vary depending on the service booked. Any applicable cancellation or refund terms will be communicated at the time of booking or consultation.
7. Intellectual Property
All content on this Website, including text, images, graphics, logos, and branding, is the property of Prime Hair Clinic or its licensors and may not be copied, reproduced, or distributed without prior written consent.
8. Third-Party Links
This Website may contain links to third-party websites. Prime Hair Clinic is not responsible for the content, policies, or practices of these external sites.
9. Limitation of Liability
To the fullest extent permitted by law, Prime Hair Clinic is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this Website or our services, except where prohibited by applicable law.
10. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect and protect personal information.
11. Changes to These Terms
Prime Hair Clinic may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised terms.
12. Governing Law
These Terms of Service are governed by the laws of the Province of Alberta and the laws of Canada applicable therein.
13. Contact Information
For any questions or concerns, please contact us directly.
If you have any questions about these Terms of Service, please contact:
Prime Hair Clinic
Calgary, Alberta, Canada
📞 (403) 259-6798
🌐 www.primehair.ca